How to Handle Workplace Misconduct the Right Way
When serious concerns arise about an employee’s conduct, employers are often faced with a difficult question — how do we investigate this fairly and properly? Whether it’s a case of bullying, harassment, theft, dishonesty, or a breach of company policy, working with an experienced employee misconduct investigator ensures that the matter is dealt with consistently, lawfully and without bias.
Core Integrity is a leading workplace investigation firm based in Australia. We help businesses and organisations take the correct approach to employee misconduct by offering expert investigation services, strategic advice and ongoing support to ensure a safe and compliant workplace. From the first allegation to the final outcome, our investigations are designed to uncover the truth while protecting the interests of all parties involved.
An employee misconduct investigator is responsible for examining alleged breaches of conduct or behaviour within the workplace. These may involve:
The role of an investigator is to remain independent, gather and assess evidence objectively, and produce a factual report that helps decision-makers understand what happened. Importantly, misconduct investigations must be handled without bias or assumption, and follow all legal and procedural requirements, particularly when employee rights and reputations are at stake.
For a full list of matters investigated by Core Integrity’s team, including bullying, discrimination, fraud and workplace grievances, visit our Workplace Investigation Services page.
Misconduct investigations aren’t only for the most extreme situations. Even lower-level issues can escalate quickly if left unresolved. An investigation may be required when:
Not every complaint will require a formal investigation. However, once a concern is serious, repeated or potentially breaches workplace laws or safety obligations, it’s vital to bring in a qualified employee misconduct investigator.
It’s not uncommon for HR teams or managers to try and handle issues themselves. But when it comes to formal misconduct allegations, especially those that are sensitive or legally complex, internal handling can create risks.
An independent misconduct investigator provides:
When internal staff handle investigations, outcomes can be questioned, and fairness may be compromised. That’s why so many organisations across Australia turn to Core Integrity for support in workplace investigations involving employee misconduct.
The investigation begins with a review of the allegation. This includes reviewing complaint emails, manager observations or whistleblower reports. The nature of the complaint determines the scope and level of formality required.
At this stage, the employer may also take precautionary steps to protect individuals involved. This can include temporary redeployment, suspension (on pay), or access restrictions — always in a way that respects employee rights.
A structured plan is created to outline:
Investigations that lack planning often lead to incomplete or delayed outcomes. Core Integrity helps ensure your process is thorough, legally compliant and manageable.
Investigators speak with all relevant witnesses and gather their statements in a respectful, non-accusatory manner. The accused employee will also have the chance to respond to the allegations and share their side of the story.
This stage may also include review of:
The goal is to establish what happened, when it happened, and who was involved — all while ensuring confidentiality and fairness.
If your investigation involves serious misconduct such as theft, dishonesty or fraud, you can read more about Core Integrity’s expertise in corporate fraud investigations.
The Equal Opportunity Act 2010 and the Occupational Health and Safety Act 2004 impose duties on employers to prevent discrimination and ensure workplace safety.
One of the most important responsibilities of an employee misconduct investigator is to ensure procedural fairness. This means that:
Failing to meet these standards can lead to legal claims for unfair dismissal or discrimination. Working with experienced investigators ensures your process aligns with Fair Work Commission standards and protects your organisation from exposure.
After collecting and analysing all evidence, the investigator will provide a written report. This document outlines:
Core Integrity’s reports are written clearly and professionally, allowing HR teams, senior leadership or legal counsel to take action with confidence. Where needed, we can also assist with implementing outcomes and planning any broader culture or policy changes.
Investigating employee misconduct is not the end of the story. Organisations must be prepared to act based on the outcome. This can involve:
Core Integrity doesn’t just deliver findings. We help clients manage the outcomes and take meaningful steps to prevent future misconduct or complaints.
At Core Integrity, we specialise in dealing with complex and sensitive workplace investigations across Australia. Whether you’re facing serious misconduct, harassment, fraud, or breach of company policy, our team will support your organisation every step of the way.
We help organisations respond to wrongdoing the right way — the first time. With experience across multiple sectors including corporate, government and not-for-profits, we bring legal knowledge, investigative skill, and practical workplace insight.
Our employee misconduct investigation services include:
If you’re unsure how to proceed, or want to speak with an expert, we’re here to help.
Dealing with employee misconduct can be challenging and sensitive. Whether you’re responding to a formal complaint or want to address an issue before it escalates, a professional approach is key.
Let Core Integrity help you conduct a fair, lawful and effective workplace investigation. Speak to one of our experts today to learn more about our approach to integrity and misconduct in the workplace.
What is considered employee misconduct?
Employee misconduct can include a range of actions that violate company policy or workplace laws. This includes bullying, harassment, fraud, dishonesty, breaches of confidentiality or misuse of company resources.
Can HR investigate misconduct?
Yes, but there are limits. For serious or complex issues, especially those involving legal risk or senior staff, it’s often better to use an external employee misconduct investigator for neutrality and expertise.
Is the employee allowed to see the complaint?
Procedural fairness requires that the accused employee is informed of the allegations and given a chance to respond. However, personal identifying details may be redacted to protect privacy where necessary.
How long does an investigation take?
The length of an investigation depends on its complexity. Straightforward matters may take a week or two. More involved investigations can take several weeks, especially where multiple witnesses or large volumes of evidence are involved.
At Core Integrity, we pride ourselves on delivering comprehensive and tailored Workplace Investigations Services to ensure the well-being and ethical integrity of your organisation. With a commitment to excellence, our experienced team navigates the unique challenges of workplaces across diverse industries. From major cities to regional hubs, we extend our services across the entire Australian landscape, fostering a culture of transparency, fairness, and accountability. Our mission is to empower organisations to address issues proactively and cultivate a positive work environment. Choose Core Integrity for unparalleled expertise and a steadfast dedication to promoting workplace integrity nationwide.
Sporting reporters reached out about historical assault, feeling helpless. We built trust, connected them with their organisation, and ensured they felt heard.
We partnered with Bingo Industries as an integrity-risk partner to develop and implement a Speak Up Integrity Hotline that supported Bingo’s values of working honestly and ethically.
Darren, Ian, Dylan and the team at Core Integrity bring a breadth of public and private sector experience to our team. Our staff now have a secure, confidential and safe way to speak up when they see something wrong in the workplace. The integrity hotline provides a vehicle for our staff to come forward in a confidential way should they wish to with the comfort that someone will listen and take the necessary action. Core Integrity have also provided us assistance in strengthening our fraud risk management processes and help us build strong intelligence networks with law enforcement and other agencies.
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